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Get Hired. Get your MBA from TXWES.
Get Hired. Get your MBA from TXWES.
Get Hired. Get your MBA from TXWES.

Instant Messaging

Overview

Instant Messaging service is offered through Cisco Jabber, an all-in-one communications tool, with multiple options and features for collaborating with your colleagues.

Prerequisites

  • Your service must be activated.
  • You must be a current employee.
  • You must be connected to the University network. Offsite access is available through the University's VPN service.
  • Calling features require VoIP telephone service. Video calling requires a webcam.
Features
  • Cisco Jabber - A software application used to deliver the Instant Messaging and collaboration features listed below. It is available for computer workstations and mobile platforms, such as Apple and Android devices.

  • IM (chat) - Have real-time, text-based conversations in one-on-one or group sessions.

  • Presence - A feature indicating the real-time availability status of you and your colleagues. Your Presence status automatically indicates if you are in a meeting, away from your desk, on a phone call or available to chat.

  • Voice & Video Calling - Make voice calls directly from your Jabber client. Video calls are supported with the use of a webcam.

  • Employee Lookup - Use Jabber's integrated lookup service to quickly find your colleagues to place a call or initiate an instant message.

  • File Transfer - Send files instantly to participants.

  • Screen Capture & Screen Share - Take and send instant screen shots or share your screen live with participants.

  • Conversation History - View previous instant message conversations.

  • Call History - View a list of calls you previously placed or received.

  • Visual Voicemail - Manage your voicemail messages from Jabber using the visual interface.
How to Install

If you are using a University computer, Cisco Jabber may already be installed. If not, contact the helpdesk for assistance.