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Frequently Asked Questions

 

Frequently Asked Questions (FAQ)

Have a question about making your student account payments or about Texas Wesleyan payment plans? Check out our list of frequently asked questions.

How do I set up direct deposit for my credit balance?

If you have a "credit" or excess payment on your student account and qualify for a refund*, you can now set up a Direct Deposit to your banking account.

Simply choose the Direct Deposit link located under the Cashier's Office heading on Ramlink, then:

  1. Select Banking information 
  2. Select add an account
  3. Select the next button
  4. Enter your banking information, read the terms and conditions and then click the "agree" button. 

Then you're done! You will be able to view your account in Ramlink. If you see the "not-verified" warning, don't panic. We'll send a zero deposit to verify information. Once that clears, the warning will disappear. You will also receive an automated notice of the deposit.

It could take up to five (5) days, so don't wait until the last minute or you may receive a paper check instead of it deposited into your bank account.

*Refunds due to Parent Plus loans that the parent set up to receive the refund, will be issued as a paper check to the parent.

How do I access my account balance?

The Texas Wesleyan Cashier's Office is completely online. You can access your account balance, 1098T, student statements and other information through Ramlink. Payment reminders and other important account information is sent to your University email account.

Payment Plan Frequently Asked Questions

Who do I contact? Financial Aid or Cashiers?

The Office of Financial Aid handles student financial aid awarding and processing. The Cashier's Office handles student account balances, payments, book vouchers, and refund checks.

How do I make a payment?

You can make a full or partial payment online for a term payment by first logging into Ramlink. From there you can view your statement and then select the "make a payment" link.

For additional help, follow these easy instructions: How to make a payment

Or you mail a payment to the Cashiers Office at:

1201 Wesleyan Street 
Fort Worth, TX 76105
ATTN: Cashier's Office

You can also stop by the Cashier’s Office on the 3rd floor of the Oneal-Sells Administration Building to make a payment in-person. You can pay at the counter with cash or a check. Our team is happy to help if you have any questions.

The Cashier's Office will not take payments over the phone.

Please allow 7-10 business days mailing time to ensure payment is received on or before the payment due date, or you can pay online for the current semester with e-Cashier. If you pay online, you'll be able to see the payment in a couple of hours on your student statement.

What if my FAFSA awards have not posted yet?

Payment is due by the payment due dates, which can be found in our list of important dates.

You must pay in full or set up a payment plan while you await your financial aid award if it will be after the payment due date. For more info, please read "What if I receive additional financial Aid?"

What if a third party pays my charges?

If you have a gurantee from a third party to pay tuition (such as Texas Tomorrow Fund, DARS or Veterans benefits), you must contact the Cashier's Office each semester and give them verification. The student assumes all responsbility to ensure that their account is paid even if they have a guarantee from a third party*.

*If you are being reimbursed by your employer once you receive a passing grade (or other stipulations), you are responsible for paying the charges by the due date for the term(s) in which you are enrolled.  The university does not defer tuition and fees on these types of agreements.

 

What if I receive additional financial aid?

Your tuition payment plan will automatically update as your balance increases, decreases, or if payment is no longer necessary. If payment is no longer necessary the school will send an update periodically to the payment plan provider.

Please know updates are subject to processing times from Texas Wesleyan University and the payment plan provider. Always contact the Cashier's Office directly once additional financial aid has been processed. You may call at 817-531-4456 or email at cashiersoffice@txwes.edu.

How do I set up a payment plan?

Enrolling in a Payment Plan with Official Payments is a simple 4-step process and only takes a few minutes.

  1. Select a Plan: View your available plans and select one that meets your budget.
  2. Enter your information: Enter the dollar amount you wish to pay and calculate the installment payments for your plan.  Enter your personal information and create an account. You may also schedule automatic payments.
  3. Accept Terms: Review the terms and conditions of the plan, including the fees you will be charged. Accept the terms and conditions to continue.

How to Set-Up a Payment Plan

Make Payment

Enter your payment method and information. Official Payments uses the highest level of data encryption to protect your personal information. You will receive a unique confirmation number and digital receipt for your records.

You can set up your plan now by going into Ramlink and select "Set Up Payment Plan" or you can directly to Official Payments

You will need to set up an account under 'My Account" and enter an email address and password.

How to make a payment