If you receive a call about a bomb threat, take notes using these guidelines. Remember — when you're on the phone
- Stay calm
- Keep the caller on the phone
- Be courteous and don't interrupt
- Get someone else to call 911
About the Call
- Date
- Time of call
- Time call ended
- Exact wording of the threat
- Were there any background sounds?
About the Bomb
- Where is it?
- What does it look like?
- When is it going to explode?
- What will cause it to explode
About the Caller
- Approximate age
- Male or female?
- Name/what you should call him/her
- Is the voice familiar?
- Voice characteristics, i.e.:
- Accent
- Mood/tone
- Disguised
- Nasal, raspy, etc.
About the Threat
- How did it sound?
- Incoherent
- Irrational
- Message Read o Profane
- Taped
- Well-spoken