Here are the policies concerning your student account you should know about.
All students registered at Texas Wesleyan University assume financial responsibility for tuition and fees as established by the University and approved by the University Board of Trustees.
Students must meet financial obligations or will be dropped from classes.
Dates are based on the start of each term, which may be before your first day of class. Please refer to the Billing Due Dates for additional information by term.
Students that register within 72 hours of a scheduled dropped for non-payment date will be subject to being dropped if financial obligations have not be met as outlined above.
Students who are dropped for non-payment will have an opportunity to reregister for available classes until the seventh calendar day of classes with dean and faculty approval.
Undergraduate and graduate level students with credit balances may request a book voucher to be used at the Texas Wesleyan/Follett bookstore two weeks prior to the beginning of school for use in the purchase of books and other educational material. A credit balance is an overpayment of charges on the student account that can be attributed to cash payments, student loans, Pell grant, other grants, or other financial aid including institutional aid. Book vouchers are available for a total of three weeks (two weeks prior to the term start and the first week of classes) to allow students to charge books to their student account. The maximum allowed for charges is $750.
If the student requires more materials, the bookstore may contact Cashier’s Office to request an increase to the voucher. An increase may be approved if the student’s credit balance will support the additional charges.
If no voucher is requested, the student automatically declines to participate in the program and no book charges are incurred. Book charges are posted the next day to the student account for the charged amount, reducing the credit available on their account. Any remaining credit balance will be issued to the student in the form of a refund check or a Direct Deposit (refer to Refund Policy and Regulation 668.164[i]).
To contact Texas Wesleyan -Follett Book store -817-531-6501
Beginning refund dates are posted on this website each term. After the first disbursement of Title IV financial aid onto the student account, within 14 days a refund check will be issued to the student. Refunds, not associated with Title IV funds, will be processed as quickly as possible. Credits created by institutional aid only will not generate a refund.
International students with a credit balance: The credit will be transferred up to the next semester to help pay registration cost. If an international student is not returning and wishes a refund, they will need to go to the cashier's office and fill out a request form, which will include a current United States address to mail the check to. Checks will only be mailed to the address on record, so the address will also need to be changed in the Registrar office. We do not mail checks outside of the U.S.
The student will be sent an email to their University email account, notifying them of the day the check will be available. Checks are mailed to the address on file unless the Cashier's office is notified by email from the student requesting check pickup. Students must present their student ID card to pick up a refund check. Please allow 7 to 10 business days for mailed checks to arrive. If you previously set up a direct deposit, you will receive an email notice of deposit.
The Cashier's Office encourages students to sign up for direct deposit in Ramlink as it is the quickest, most reliable way to receive your refund.
All checks to be mailed will only be mailed to the address on record, which the student can verify on Ramlink. If you need to change the address on file, fill out the Address-Name Change form and return it to the Office of Student Records either by email, fax or in person.
Payment is due by the posted payment due date located on the cashier's website under "important information," or upon registration if after that date. If electing to use a payment plan, this should be activated on the day of registration. A $138 late fee is assessed to all students who reregister after being withdrawn for non-payment during late registration. Students must have a zero balance on their previous/current term to be able to register for the next term. See the Make a Payment page for online payment options.
Non-payment does not guarantee automatic withdrawal. You will need to withdraw at the Registrar office using the University Withdrawal Form. *Withdrawals processed on the same day as class starts will be subject to penalty.
To maintain student enrollment and school reporting mandated by federal immigration law, international students not participating in a recognized student sponsorship program are dropped from classes and removed from school on University-chosen, but published, drop for non-payment date(s) unless a) the student pays in full for the current term by the deadline or b) the student successfully enrolls in and maintains compliance with a University-approved payment plan by the appropriate deadlines.
A student who has a past due account will have a financial hold placed on their student record. A financial hold will prevent a student from obtaining transcripts, registering for the next term, or participating in graduation. Any student with an account more than 30 days past due may be withdrawn from classes. The student will remain responsible for all unpaid balances incurred. In the event an account becomes delinquent and is placed with an outside agency for collection, all collection and/or legal fees will be the responsibility of the student. Upon payment, the financial hold will be removed within 24 hours.
Beginning summer 2022:
The refund policy is based on the start date of the term as follows for long terms (fall, spring, summer extended)
** Class day refers to days within the term, not the actual days that the class meets. **
The short-term refund policy is based on class start date for short terms (summer I, summer II, and 7-week terms)
** Class day refers to days within the term, not the actual days that the class meets. **
Non-attendance does not automatically drop you from a course or withdraw you from the University. Students must drop and withdraw through the Office of Student Records.
For students receiving financial aid, please check with the Office of Financial Aid regarding possible financial aid adjustments to your account due to dropping courses or withdrawing from the University.
See what downloadable forms we have on our website. Don't see what you're looking for? Get in touch with us and let us know.
Payroll deduction form for employees' tuition waiver
Acknowledgment of financial responsibility for students
For students to authorize others to access student account information
Verification of Social Security Number
Forms for departments to make deposits at the Cashier's Office